Issuance Insurance For SSL Certificates

Issuance insurance protects your SSL Certificate against the loss of the SSL Certificate or its Private Key, for example after a server failure or when you move to a new server. It lets you obtain a replacement SSL Certificate free of charge, with the validity remaining on your license.

What Issuance Insurance Covers

With issuance insurance, you can request a fresh SSL Certificate at no cost and have it reissued for the time left on your original order. You can make a claim at any point during the license, and an SSL Certificate can generally be reissued an unlimited number of times.

Trustico® does not keep a copy of your Private Key after your SSL Certificate is delivered, so a lost key cannot simply be downloaded again. Issuance insurance is what lets you replace the SSL Certificate in that situation without ordering it again.

Eligibility

To use issuance insurance, your product must include it, or you must add it during the original order. Product pages show whether reissue cover is included, so it is worth checking before you order.

If your order does not include issuance insurance and you lose the SSL Certificate or Private Key, you may need to order the product again at full price.

How to Replace Your SSL Certificate

When your order includes issuance insurance, you start the replacement from the tracking system and follow the steps shown for your order. When reissuing, we recommend generating a new Certificate Signing Request (CSR) and Private Key rather than reusing the old ones. Use the Tracking System 🔗

The reissue replaces your current SSL Certificate with a new one for the same names, keeping the validity that remains on the license. Learn How to Reissue an SSL Certificate 🔗